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Privacy Policy

This privacy policy describes how we handle the information we collect and receive from you. By using any of our websites or Apps ("Platforms") you are agreeing to the provisions of this privacy policy.

We collect and receive information about you in the following ways:
Information you provide to us
This includes any information that you provide to us directly, whether through our Platforms or via phone, text messages, social media, fax or any other medium.
Information we collect or receive when you use our Platforms

  1. we may collect information when you use our Platforms by using cookies, web beacons and other technology. Depending on how you access and use our Platforms, we may receive:
    1. log information (like information about your interactions with our Platforms, the content you view and the search queries you submit);
    2. device information (like the type of device you're using, how you access our Platforms, your browser or operating system and your Internet Protocol ("IP") address);
    3. location information (like your device's GPS signal. We get this information when you use location-enabled services).
      Information from third-party sources
      We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways. We may also receive information about you when you choose to connect with social networking services while using our Platforms.

We use the information we collect and receive to provide you with information, products or services you request from us and to communicate with you.

We don't sell your personal information to third parties for their marketing purposes.
We may share your information as follows:
with our affiliates (other companies in the LCL Group of companies);
with business partners: we may share non-personally identifiable information with select business partners;
we may disclose your information if we are under a duty to disclose or share your information in order to comply with any legal obligation or to protect our Platforms. We may also disclose your information during the process of debt collection, or to our attorneys in connection with any potential, threatened or actual litigation, or to our auditors for the purpose of auditing our accounts;
in the event that we restructure or sell any of our businesses or assets, we may disclose your personal information to the prospective buyer of such business or assets or other transacting party;
companies that provide services to us or act on our behalf may have access to information about you. These companies are limited in their ability to use information they receive in the course of providing services to us or you;
Bear in mind that any of the parties mentioned above may be situated in a different country to you. You agree that your information may be shared with any of the abovementioned parties in another country and you consent to the cross border transfer of your information to another country whose privacy laws may not be equivalent to the laws in your country of residence.

Although no one can guarantee the security of the information collected and received, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this.

Our Platforms may contain links to and from other websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.

We are based in and operate from South Africa and regardless of where you use or access our Platforms your information may be transferred to and maintained on servers located in South Africa (or elsewhere in the world). Please note that any information we obtain about you will be stored in accordance with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence. By using our Platforms you consent to this collection, transfer, storage and processing of information to and in South Africa.

We may update this privacy policy from time to time. Any changes we may make to our privacy policy will be posted on this page.

All emails sent from the lclog.com domain and any files transmitted with them are confidential and intended solely for the use of the named recipient(s). Any unauthorised use, review, dissemination or copying is prohibited. If you have received a message in error, please immediately notify the sender, and delete the original message and attachment(s). All business conducted and/or undertaken, as well as all communications and information provided are subject to the provisions of our Standard Trading Conditions, copies of which are available on request. All details herein are given in good faith, LCL Group, its representatives and, affiliates of the LCL Group accepts no liability for damage or harm resulting from any inaccuracies, errors or omissions. Whilst all efforts have been made to ensure that this message and any attachment(s) are free from any computer viruses, LCL Group, its representatives and, affiliates of the LCL Group cannot be held responsible for any prejudice suffered due to the transmission of any infected data and/or files. The lclog.com domain is a shared domain used by companies associated with the LCL Group brand and does not represent or bind a specific legal entity. Communication representing the person of a specific legal entity will indicate such in the content of said communication by using formats included but not limited to: company letterheads, legal tax invoices and similar documentation.
Should you receive an e-mail from the lclog.com domain and be uncertain as to which aspect of the group it represents, the onus is on you to request clarification from the sender. Any perceived ambiguity in this regard shall not be grounds to disregard communication from the lclog.com domain.

Questions regarding these policies should be addressed to buspro.za@lclog.com

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